Release 9.0: User Cockpit Help-Desk

08.11.2017
Posted by:Redaktion in News

With clear and simple processes for access rights management the cockpit enables easy to use controls for non-IT staff. Whether through the 8MAN order portal or via a connection of a ticket system, help desk employees receive clear tasks and simple processes. The result: Pressure is removed from the administrator and has freed up time to take care of other infrastructure projects.

Services

  • help-desk staff self-service
  • Change your own password
  • Change your own master data (e.g. after change of marital status) user management
  • Create a user
  • Add and remove users in function groups
  • The master data of a change user
  • Reset user's password
  • Lock and delete users